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Shipping Policy

Cartwheel Health

Order Processing

Orders are typically processed and shipped 1 to 2 business days from the payment date.

Orders placed over the weekend are processed on the following Monday. We are closed on U.S. federal holidays, and orders placed on a holiday ship within 1 to 2 business days after we reopen.

Delivery Times

Depending on the shipping method selected at checkout, deliveries typically reach customers within 3 to 5 business days from the date of shipment.

Tracking numbers are provided by email upon shipment so you can follow your order through delivery.

Delivery Fees and Logistic Options

Shipping rates are calculated at checkout based on the weight of your order and the service you select.

Domestic (United States)

Service	Order Weight	Rate
Economy	Orders of $50 or more	Free
Economy	Up to 5 lb	$4.90
Economy	5 lb to 70 lb	$19.90
Standard	Up to 1 lb	$6.90
Standard	1 lb to 5 lb	$9.90
Priority	Up to 2 lb	$11.90

International

We ship to select international destinations. Rates are calculated live at checkout through USPS and DHL Express based on destination and package weight. Delivery times vary by country and carrier. International customers are responsible for any customs duties, taxes, or import fees assessed by their local authorities.

Orders may ship from more than one facility, so items in a single order can arrive separately at no additional cost to you.

Delays and Issues

In the event of a delay on the delivery or any other issue with your order, please reach out to us at info@gocartwheel.com and we will make it right.

Contact Information

Cartwheel Health
21 Alden Rd
Marblehead, MA 01945

Phone: 781-205-9502
Email: info@gocartwheel.com
Web: www.gocartwheel.com